Work place mediation can provide a confidential forum in which the disputing parties can discuss and clarify the issues, feel that they are being heard, gain insight and understanding into the perspective of the other party, and work together in exploring and developing possible ways towards resolving the dispute. 

Mediation can serve to open communication between the parties; resolve misperceptions and misunderstanding regarding roles and responsibilities; clarify what is acceptable behaviour in the workplace; and foster a healthier understanding between co-workers; and between employers and employees.  

Kathy has a business management background and experience in workplace dispute resolution.  Kathy has held senior management roles in large organisations and departments spanning across child and family, health and education.  Kathy also has small business management experience.  Her expertise includes strategic planning, all aspects of change management and organisational development.

Mediation offers the parties the opportunity to resolve the dispute quickly, is cost effective and it empowers each party by providing them a voice and role in determining the resolution.

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